1. Returns and Refunds
Swissbeatbox is not obliged to offer returns or refunds in any way.
Exceptions may occur only in consultation and agreement with Swissbeatbox.
Unless otherwise agreed, the costs for shipping and taxes of a return shall be borne by the buyer.
Once your return is accepted, received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If an article is in stock, Swissbeatbox normally starts producing and shipping your order as soon as we received the receipt of payment. Swissbeatbox cannot guarantee for this deadline and shall not be liable for delays. Depending on each country, customs can demand import taxes. The costs of this taxes shall be borne by the buyer.
Unfortunately, we cannot offer priority shipping and tracking codes because of the huge costs. Worldwide shipping by Swiss Post is really expensive so we have to use “economy shipping” which takes a bit longer for almost half the price. But we are working hard to offer you soon a better solution than that.
If your order has been shipped, it usually (depending on the country) takes around 10-14 days within Europe, and 14-20 working days for worldwide “economy shipping” if there are no issues at the customs.
3. Place an order
By completing an order, the buyer agree this terms and conditions of Swissbeatbox.